Shipping and Returns
Sun Ninja's Standard Shipping option will take two-three (2-3) working days to reach you. Remote outer lying areas can take up to five (5) days to be delivered. Orders that are placed and received after 14h00 will be shipped the next day.
We accept returns of products purchased from our website for up to 10 days after the purchase date, provided the product has not been used and is in its original packaging. Kindly note that there is a 20% restocking fee and that SUN NINJA is not responsible for return shipping charges.
Please ship your return to: SUN NINJA 665 Pretoria Main Road Wynberg Sandton 2090 (PLEASE EMAIL US FIRST BEFORE SHIPPING!)
Please include a brief note with your contact information, order details and the reason for return.
While we stand by the superior quality of our products, we do provide a one (1) year warranty on all SUN NINJA products against factory defects. If you have purchased a Sun Ninja tent and wish to register for an extended warranty, please click here.
Please contact us with any questions on 087-255-9605 or help@sunninja.co.za.